I would like to send an email notification triggered by a correlation that includes the services impacted by the alarm (not just the number of services). However it does not appear that this is an available placeholder for correlation generated emails.
Any suggestions on how to achieve this?
Thanks!
Hi Jim,
I had a look at the available placeholders for correlation rules (Script Condition Functions) and indeed, I could not find a placeholder for impacted services.
A possible workaround for this case is to trigger an automation script from the correlation rule. From the automation script you can process information from the alarm that triggered the correlation rule (Parse Correlation Alarm Info Data). Checking the alarm info data, you will find the string impactedServices. Keep in mind that this string will contain the list of impacted service IDs (not the service names). You could use the method engine.FindService to point to a service based on a service ID and retrieve the corresponding service name.