Hello Support,
for the past hour I am unable to login to my Agent-Cluster using Cube. The error message is 
I am however logged into the cloud using the same credentials.
I have updated Cube to no avail. What else should I do?
Thanks
Hi,
Note that your dataminer.services user in the cloud, might be different compared to the credentials you have on a specific dataminer agent. Those might be two different users...
Bert
Thanks for the update. I'm glad you were able to solve the issue!
Hi Anderson,
Did you try logging in with one of the Web Apps already or with slnetclientTest tool to see if you maybe get more details on the login failure?
Hi Pieter,
yes, I could logon with the Webapps without a problem, and it is the same user. I had to delete deinstall and reinstall Cube. Just deleting the cache did not help.
Hi Bert,
it is the same user. The problem was another older user account in the Cube cache with which Cube by default always used until it was removed in the cloud today.