Hi Dojo team,
While reviewing the documentation for installing a Dashboard Gateway, we noticed that one of the steps involves copying the contents of the folder C:\Skyline DataMiner\Webpages\API to the server where the Dashboard Gateway is hosted.
Additionally, in the troubleshooting guide for the issue "The Dashboard Gateway is no longer working after a DataMiner upgrade or update", the same action is recommended—copying the contents of that folder to the Dashboard Gateway server.
Based on this, we’re assuming that this manual step is required after every DataMiner upgrade to ensure the Dashboard Gateway continues to function correctly. Could you please confirm if this is indeed the recommended best practice?
Thanks in advance!
Hi Miguel,
The Dashboard Gateway and the DataMiner Agent must run on the same web version, so the gateway needs to be updated after every upgrade.
In practice, that means copying the folders listed in steps 4 and 5 of the documentation:
https://docs.dataminer.services/dataminer/Functions/Dashboards_and_Low_Code_Apps/Dashboards_app/Dashboard_Gateway_installation.html#dashboard-gateway-configuration
Be careful not to overwrite the web.config file when copying the /API folder. Copy everything else, but keep your existing web.config in place.
We also noticed the documentation doesn’t currently include a guide for upgrading the Dashboard Gateway, so we’ll make sure to add that.
Hi Sebastiaan,
Thanks for the information!