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Zero Alarms fetched with filter showing count of 10 alarms

Solved72 views5 hours agoalarm Cube
0
Alija Kusur [SLC] [DevOps Advocate]560 3 days ago 0 Comments

Hi all,

Is anyone able to explain why historical alarms count is showing non-zero number of alarms while the same applied filter returns zero alarms?

Alija Kusur [SLC] [DevOps Advocate] Selected answer as best 5 hours ago

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Bert Vandenberghe [SLC] [DevOps Enabler]9.15K Posted 3 days ago 1 Comment

Sometimes it is not possible to put the complete filter in the query towards the database, and then client-side filtering is still being applied afterwards. The tooltip indicates how many alarms will need to be downloaded, and then it is possible there is some additional filtering client-side. This way it is possible zero alarms are left to show to you...

Alija Kusur [SLC] [DevOps Advocate] Selected answer as best 5 hours ago
Alija Kusur [SLC] [DevOps Advocate] commented 5 hours ago

Thanks for the explanation. I now understand why I might be getting zero alarms, but I still find it confusing that count is not aligned with the number of fetched alarms. I believe there is a room to improve this, either by counting alarms client-side (that would most likely lead to the same processing times for both, count and show actions), or by adding the button tooltip explanations.

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