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How to Use AI Alert from Conviva to DataMiner

75 views5th August 2025ai alert conviva webhook
1
FAWZAN KHAIZURAN FAUDZI [DevOps Advocate]228 5th August 2025 0 Comments

Hi, I already connected the Conviva Experience Insight connector to DataMiner, and already can see data such as VSF, VPF, Channel List and all.

Except One. AI Alert. As can be seen below,

The AI alert page is empty. When I refer to documentation (Conviva Experience Insights | Catalog | dataminer.services), it said:

-------------------------------------------------------------------------------------------------------------------------
"Conviva configuration for alarms (Webhook)
In order to receive alarms in DataMiner, a Webhook has to be configured in the Conviva UI.

To do so, log in on https://pulse.conviva.com/ and go to Settings > Notification Channels > Webhooks. There you can add a webhook, for which you have to configure the IP and port DataMiner is going to listen to. Also, it is possible to configure which alarms DataMiner should receive: AI Alerts and/or Manual Alerts.

Note that the connector does not support the option "URL has authentication", if you enable this in the Conviva UI, you may not get any alarms in DataMiner."

Which seems a bit vague, and I am not sure what to do next. Hence, the image below shows my Conviva Webhook for AI Alert Page:

Hence, what should I do on here? What data should I put on connector edit page?

Can someone guide me on this?

Your assistance is very much appreciated!

Thank you very much and have a nice day!

FAWZAN KHAIZURAN FAUDZI [DevOps Advocate] Asked question 5th August 2025

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