Linux element time out after OS patching

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Hi,
When we do a patching run on our Linux machines, some elements go into a timeout alarm and need to be restarted manually to be cleared.
Has anyone else experienced this or have any ideas on what we can do to prevent this?

Linux Platform : 2.0.1.5
OS : Ubuntu

Marieke Goethals [SLC] [DevOps Catalyst] Posted new comment 12th September 2025
Marieke Goethals [SLC] [DevOps Catalyst] commented

I see that this question has been inactive for some time. Do you still need help with this? If not, could you select the answer (using the ✓ icon) to indicate that no further follow-up is needed?

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Hi Suzanne,

I don't recall experiencing this issue before. Please could you provide us more details about this issue?

  • Did you upgrade from 22.04 to 24.04?
  • What protocol are you using to poll the remote server? SNMP, SSH?
  • Is it possible to reproduce the issue using the latest connection version (currently 2.0.1.9)?

Thanks.

Suzanne Green [DevOps Member] Posted new comment 28th May 2025
Suzanne Green [DevOps Member] commented

This is occuring across different versions of Linux
SNMP
We have not tried 2.0.1.9