Hi,
I’m tasked with investigating some visio’s that loads slow. Is there a way or an guide to start debugging visio’s? I’ve run into issues with visio but there is no clear log or way to find issues with visio’s besides going through all the shape options. Is there somewhere a way to find if there is an issue with an shape option or when something is waiting on something for loading?
In the next Cube release (10.5.3) you’ll find improved debug logging on loading times (more accurate), but also on shapes and placeholders that were not loaded after a timeout, when you closed the card, the loading banner…
Hopefully that helps you further in debugging those pesky debug issues. Please do let us know if that was not what you were looking for.
If you are on the delayed release track in your cube launcher, you should get the new version by March 6. You can speed it up by 2 weeks by switching to the release track (not delayed) in your launcher settings.
Lifting the veil a bit, here's what you can expect to read in debug logging when you prematurely clear the loading banner/close the card/get a timeout:
Visual Overview Page Loading – {reason loading was not completed}. Page name: {visio page name}. Page has pending placeholders = {true/false}. Shapes with pending placeholders: {';' separated list of shape IDs that have unresolved placeholders}. Loading Shapes: {';' separated list of shape IDs that are still loading.}
We did quite a bit of work in recent months in making sure the loading is reported as accurately as possible, but we might still have some gaps in the plethora of functionality. Let us know if you find any 🙂
Its seems like an update already for what we have now (trail and error until it works :)) i'm not seeing any gaps in the moment. Maybe when playing around with it 🙂
Hi Toon,
thank you for pointing out what we learned recently as well, while we were trying to debug a similar case on our end. 🙂
In our case the sheets are reflected in a way, that makes it easier to find if the fail to load now. Unfurtunately, all the mentioned sheets to have a Shape Data 'Options' with 'EnableLoading=False' included and the Loading Banner ist still being shown.
Is this something that you'd have an ad-hoc answer for?
Hi Gregor, is the debug logging making you any wiser?
Now i'm curious. Lets see wait for the new version 🙂