Hi,
I tried to deploy "TAG Management" application package from catalog site, but the deployment failed with the error message below.
I've already upgraded the DMA to 10.4.5.0-14239, and upgraded all the DxM to the latest one.
Could you please tell me what is wrong or missing ?
{
"errorMessage": "Unexpected exception occurred",
"exceptionMessage": "StatusCode: UnknownError, DebugMessage: A unknown exception occurred in CoreGateway: Installation of the package TAG Management version 1.0.1-CU8 failed because something went wrong while running the install script: Error triggering entry point Skyline.DataMiner.Net.Automation.AutomationEntryPoint: EXIT: \"Exception encountered during installation: (Code: 0x80131500) Skyline.DataMiner.Net.Exceptions.DataMinerException: Run Subscript 'Merge LCA themes' Failed: 0x80004005\r\n 場所 Skyline.DataMiner.Automation.Engine.InternalLaunchSubScript(String scriptName, List`1 finalOptions, Int32 inheritSubScript, Int32 extendedErrorInfo, Dictionary`2& subScriptOutput, List`1& errorMessages)\r\n 場所 Skyline.DataMiner.Automation.SubScriptOptions.StartScript()\r\n 場所 Script.Install(IEngine engine, AppInstallContext context)\", DmaId: 194501",
"stackTrace": " at ArtifactDeployer.Services.CoreGateWayResponseHandler.Implementations.CoreGateWayResponseHandler.Handle[TReq,TResp](ICoreGatewayRequestExecutor coreGatewayRequestExecutor, TReq request, MessageParser`1 responseParser, String topicId)\r\n at ArtifactDeployer.Deployer.Implementations.AppPackageDeployer.Deploy(String deploymentId, EventingInfo eventingInfo, ArtifactInfo info, String artifactLocation, DeployContext context)\r\n at ArtifactDeployer.Handler.Implementations.DeploymentHandlerEventingDecorator.<>c__DisplayClass7_0.<<DeployArtifactAsync>b__0>d.MoveNext()\r\n--- End of stack trace from previous location ---\r\n at ArtifactDeployer.Handler.Implementations.DeploymentHandlerEventingDecorator.CaptureExceptionAsync(ContextType contextType, Func`1 action)"
}
Hi Mahito,
The root cause why the 'Merge LCA themes' script sometimes fails has been identified. It appears that it can fail because no themes JSON file exist yet on the system.
We now fixed this in a newer version, and should not occur anymore.
Thank you for reporting this problem!
![](https://community.dataminer.services/wp-content/uploads/wp-user-manager-uploads/2021/02/Teams_aicwh6Mbrc.jpg)
Hi Mahito,
It looks like the last step in the package failed (Skyline.DataMiner.Net.Exceptions.DataMinerException: Run Subscript 'Merge LCA themes' Failed). This script merges themes for the low-code app, something we're attempting to do automatically.
While it looks like that part failed, since it is the last step, the rest of the package (the scripts, low-code app, drivers, etc) should have been deployed successfully. Can you double check if you have a TAG Management App?
In the meantime I will look for a solution to the low-code app themes.
Thanks Tom!
For Mahito, we released 1.0.1-CU9 of the TAG Management package with those updates if you’d like to confirm.