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Upgrade finished with errors

Solved729 views30th May 202410.4 upgrade upgrade
1
Arunkrishna Shreeder [SLC] [DevOps Advocate]4.02K 1st April 2024 0 Comments

Hi Dojo,

I upgraded a FO setup with hostnames environment to 10.4.0.0-14109 (from 10.3.11.0-13456+HF), however there were some errors (see below).

Can you let me know why these errors happened and if there are any actions that are needed to be taken ?

After the upgrade I was able to connect to the system and there were no errors from Cube. Everything looked ok on first sight.

The version info after the upgrade:

Versions for agent :

———————————

Server version    : 10.4.0.0-14109

Client version     : 10.4.2409.2458-485239c4

Launcher version: 10.3.2324.534-f6dadc78

The errors and notices of the upgrade:

10.42.193.34     Error      Failed to extract ‘Files\Microsoft.Extensions.Logging.Abstractions.dll’: Access is denied. (FileException)

10.42.193.34     Error      Failed to extract ‘Files\System.Buffers.dll’: Access is denied. (FileException)

10.42.193.34     Error      Failed to extract ‘Files\System.Memory.dll’: Access is denied. (FileException)

10.42.193.34     Error      Failed to extract ‘Files\System.Numerics.Vectors.dll’: Access is denied. (FileException)

10.42.193.34     Error      Failed to extract ‘Files\System.Runtime.CompilerServices.Unsafe.dll’: Access is denied. (FileException)

10.42.193.34     Error      Checking central database failed: MySql.Data.MySqlClient.MySqlException (0x80004005): Unable to connect to any of the specified MySQL hosts.

10.42.193.34     Notice   Failed to extract ‘Files\Microsoft.Extensions.Logging.Abstractions.dll’: Access is denied. (FileException)

10.42.193.34     Notice   Failed to extract ‘Files\System.Buffers.dll’: Access is denied. (FileException)

10.42.193.34     Notice   Failed to extract ‘Files\System.Memory.dll’: Access is denied. (FileException)

10.42.193.34     Notice   Failed to extract ‘Files\System.Numerics.Vectors.dll’: Access is denied. (FileException)

10.42.193.34     Notice   Failed to extract ‘Files\System.Runtime.CompilerServices.Unsafe.dll’: Access is denied. (FileException)

10.42.193.34     Notice   Installation failed for DataMiner APIGateway 0.0.2.18775 with exit code 1603, retrying…

10.42.193.34     Notice   [FAILED] Delete C:\Skyline DataMiner\Files\Microsoft.Extensions.Logging.Abstractions.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   Attempting to terminate processes that are still using C:\Skyline DataMiner\Files\Microsoft.Extensions.Logging.Abstractions.dll

10.42.193.34     Notice   [FAILED] (retry) Delete C:\Skyline DataMiner\Files\Microsoft.Extensions.Logging.Abstractions.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   [FAILED] Failed renaming ‘C:\Skyline DataMiner\Files\Microsoft.Extensions.Logging.Abstractions.dll’ (cause 2 oserror 2)

10.42.193.34     Notice   [FAILED] Delete C:\Skyline DataMiner\Files\System.Buffers.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   Attempting to terminate processes that are still using C:\Skyline DataMiner\Files\System.Buffers.dll

10.42.193.34     Notice   [FAILED] (retry) Delete C:\Skyline DataMiner\Files\System.Buffers.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   [FAILED] Failed renaming ‘C:\Skyline DataMiner\Files\System.Buffers.dll’ (cause 2 oserror 2)

10.42.193.34     Notice   [FAILED] Delete C:\Skyline DataMiner\Files\System.Memory.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   Attempting to terminate processes that are still using C:\Skyline DataMiner\Files\System.Memory.dll

10.42.193.34     Notice   [FAILED] (retry) Delete C:\Skyline DataMiner\Files\System.Memory.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   [FAILED] Failed renaming ‘C:\Skyline DataMiner\Files\System.Memory.dll’ (cause 2 oserror 2)

10.42.193.34     Notice   [FAILED] Delete C:\Skyline DataMiner\Files\System.Numerics.Vectors.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   Attempting to terminate processes that are still using C:\Skyline DataMiner\Files\System.Numerics.Vectors.dll

10.42.193.34     Notice   [FAILED] (retry) Delete C:\Skyline DataMiner\Files\System.Numerics.Vectors.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   [FAILED] Failed renaming ‘C:\Skyline DataMiner\Files\System.Numerics.Vectors.dll’ (cause 2 oserror 2)

10.42.193.34     Notice   [FAILED] Delete C:\Skyline DataMiner\Files\System.Runtime.CompilerServices.Unsafe.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   Attempting to terminate processes that are still using C:\Skyline DataMiner\Files\System.Runtime.CompilerServices.Unsafe.dll

10.42.193.34     Notice   [FAILED] (retry) Delete C:\Skyline DataMiner\Files\System.Runtime.CompilerServices.Unsafe.dll (2 The system cannot find the file specified.)

10.42.193.34     Notice   [FAILED] Failed renaming ‘C:\Skyline DataMiner\Files\System.Runtime.CompilerServices.Unsafe.dll’ (cause 2 oserror 2)

10.42.193.98     Notice   dms-tabledefinitions could not be found.

10.42.193.98     Notice   dms-customdataindices could not be found.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th May 2024

1 Answer

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1
Arunkrishna Shreeder [SLC] [DevOps Advocate]4.02K Posted 30th May 2024 0 Comments

Rerunning the upgrade package resolved the problem.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 30th May 2024
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