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  • >> Go to dataminer.services

DIS after updating publishing is not possible even though the connection to the DMS is successful.

Solved972 views18th July 2024Automation DIS
4
Amer Hodzic [DevOps Member]774 12th January 2024 2 Comments

Hi Dojo Community,

After updating DIS and Visual studio it is no longer possible to publish even though the connection to the dms is successful.

Any help with this is issue will be really appreciated.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 31st May 2024

Hi Amer,
I see that this question has been inactive for some time. Have you been able to find a solution for this yet? If yes, could you select the most helpful answer below, or add an answer of your own with the solution for the reference of other users who may have a similar problem?

Marieke Goethals [SLC] [DevOps Catalyst] commented 18th July 2024

As this question has now been open for a long time and there has been no further reaction from you, I will now close it. If you do wish to investigate this further, could you post a new question?

2 Answers

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Amer Hodzic [DevOps Member]774 Posted 12th January 2024 3 Comments

As you can see from the image the publish selection is not even possible so in the ouput box I have no messages other then log of DIS starting up and saying the is an issue with the license check online.

but then it does the offline check and continues to run fine.

when I do the test connection it states connection successful.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024
Michiel Oda [SLC] [DevOps Enabler] commented 15th January 2024

Can you check your license status in the DIS Settings under the Account tab?

Amer Hodzic [DevOps Member] commented 26th January 2024

At the moment it states not licensed

Marieke Goethals [SLC] [DevOps Catalyst] commented 18th March 2024

We’ve recently added a DIS troubleshooting section to the documentation, which includes what you can do when DIS appears not to be licensed: https://docs.dataminer.services/develop/TOOLS/DIS/Troubleshooting/DIS_Troubleshooting_LicenseIssue.html

1
João Severino [SLC] [DevOps Catalyst]12.99K Posted 12th January 2024 1 Comment

Hi,

Are you getting any exceptions or errors in DIS?

Or do you see anything in the DIS Output window?

Amer Hodzic [DevOps Member] Posted new comment 12th January 2024
Amer Hodzic [DevOps Member] commented 12th January 2024

See my answer for the update and the image

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