Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Agility
      • Kanban workshop
      • Agile Fundamentals
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
      • About the DevOps Program
      • DataMiner DevOps Support
  • Downloads
  • More
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
    • Global Feedback Survey
  • Support
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

Behaviour of service visio

Solved845 views8th January 2024MS Visio service Visio
5
Arunkrishna Shreeder [SLC] [DevOps Advocate]4.03K 4th January 2024 1 Comment

Hi,

At a user environment, we have :

  • services for the user with all the element parameters
  • services for 3rd party clients with few parameters

Both services use the same visio and the user expects that for the 3rd party services only the selected parameters generate alarm coloring on the visio.

I’ve a test service with 1 element with 1 selected parameter :

I generate an alarm on the Param2 which is not part of the service:

You’ll see below on the visio attached to the service that the service state is green which is the expected state.

On the left part of the visio you can see that Param1 and Element state have the expected green state

Nevertheless if I try to display the Param2 the state is in alarm even if this parameter is not part of the service. In my point of view this parameter should be greyed

On the right part of the visio we display an inline visio of the element which is part of the service. You can notice that in this case the element state is also wrong because for the service point of view there is no alarm on this service.

Please let me know if I’m wrong in my assumption/if this is expected or if a deeper investigation is needed.

Arunkrishna Shreeder [SLC] [DevOps Advocate] Selected answer as best 8th January 2024
Michiel Vanthuyne [SLC] [DevOps Enabler] commented 4th January 2024

Hi Arunkrishna,
Can you show how the element and parameter references are configured in the visio shapes?

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
2
Michiel Vanthuyne [SLC] [DevOps Enabler]4.17K Posted 4th January 2024 1 Comment

Hi Arunkrishna,

Inside the inline Visio, the element shape is not aware of the service context, and therefore the full element state is shown. You can fix this by adding the ‘ServiceContext’ shape data to the shape in the Visio file that is shown within the inline Visio shape. You can find more details on the ServiceContext shape data here: https://docs.dataminer.services/user-guide/Basic_Functionality/Visio/linking_shapes/Linking_a_shape_to_an_element_a_service_or_a_redundancy_group.html#linking-a-shape-to-an-element-that-is-part-of-a-service

Arunkrishna Shreeder [SLC] [DevOps Advocate] Posted new comment 8th January 2024
Arunkrishna Shreeder [SLC] [DevOps Advocate] commented 8th January 2024

Thanks Michiel, that indeed resolved the problem. 🙂

Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs