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Symantec Endpoint Protection and Dataminer BPA

Solved547 views25th January 2024
5
Chris Glover [DevOps Advocate]1.15K 12th June 2023 2 Comments

Hi,

I’m trying to convince SEP to not hook into the Dataminer exe’s. I’ve excluded SLAutomation.exe in SEP, and the C:\Skyline Dataminer folder, Rebooted the machine and the BPA tool is still reporting SEP is hooked into SLAutomation.exe.

Has anybody else seen this?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 25th January 2024
Marieke Goethals [SLC] [DevOps Catalyst] commented 18th October 2023

I see that this question has been inactive for some time. Do you still need assistance with this? If you have found the solution for your question in the meantime, could you post this as an answer for reference for other users? If you haven’t found an answer, and you still need assistance, you can also contact techsupport@skyline.be.

Marieke Goethals [SLC] [DevOps Catalyst] commented 25th January 2024

As this question has been inactive for a long time, we will now close it. If you want further assistance, feel free to post a new question or contact techsupport@skyline.be.

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Karel Lodefier [SLC] [DevOps Member]724 Posted 12th June 2023 1 Comment

Hi Chris, can you please confirm you excluded all necessary directories and processes (refer to Regarding antivirus software | DataMiner Docs)?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 25th January 2024
Chris Glover [DevOps Advocate] commented 12th June 2023

I can’t paste a screenshot, however I have configured the exclusions as per the document you linked. Yet SEP is still linking into files explicitly included, according to the standalone BPA.

My question is, has anybody else seen this behaviour with SEP?

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