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Windows services via SNMP works in MIB browser but not in Element

Solved1.18K views26th February 2024Microsoft SNMP Microsoft Windows services
1
Trong Huynh [DevOps Member]744 20th February 2024 0 Comments

Hi,

I'm attempting to create a simple Connector to get some Windows metrics using SNMP (similar to the Microsoft Platform SNMP connector - but simpler).

Using the lmmib2.mib, I'm able to query the svSvcTable and obtain the list of services inside a MIB browser.

However, it doesn't work in the Element - it just shows an empty table.

I'm using the DIS "Generate Parameter" feature to generate the parameters for that table, nothing fancy. Other tables and OIDs work, so not a config/firewall issues.

Any suggestion on what the issue might be?

Thanks.

Trong Huynh [DevOps Member] Selected answer as best 26th February 2024

3 Answers

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Jeroen Neyt [SLC] [DevOps Advocate]2.35K Posted 20th February 2024 0 Comments

Did you perhaps forget to add the group it created in the Generate Parameters Wizard to an existing timer? This is typically the last step of that wizard but is optional and might have been overseen.

You can double check this by verifying that the <Timer> definition in the protocol contains the <Group> that you have created through the wizard.

It also might be interesting to Validate the protocol through DIS in the quick-access menu. This might point you to issues that remained unnoticed.

Through the DataMiner Stream Viewer (right click an element in Surveyor > View > Stream Viewer), you can double check if the group that you created is correctly executed and if it is returning the expected data.

Jeroen Neyt [SLC] [DevOps Advocate] Answered question 20th February 2024
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