Our DMA’s CloudGateway is not allowed to connect via https to dataminer.services on Azure
Hi,
It looks like the cloudgateway is not able to set up a connection to the dataminer.services endpoints because the connection is getting blocked. Could it be that there is a firewall in the network that is blocking the connection towards the dataminer.services endpoints?
Kind regards,
Hi,
Port 5100 is used for internal communication in cloudgateway and the DataMiner system, but not for the connection to dataminer.services.
The error messages in your screenshot show that the cloudgateway is trying to connect to the different ip’s associated with dataminer.services on port 443, but that the connection is actively being refused. This error message means that the cloudgateway received a TCP RST (reset) while trying to set up the TCP connection (3-way handshake), which is usually the case when a firewall is blocking the connection.
You can investigate this further by running wireshark on the machine where the cloudgateway is running and looking at the connection attempts to the dataminer.services endpoints.
Kind regards,
Hi,
I think firewall is not the problem. On netstat there are TCP connections to port 5100 established. And the error messages of connection test tool are:
“…the target machine actively refused it”
Catalog deployment is possible but DxM deployment is not possible.