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Which DataMiner process is responsible for sending email notifications?

Solved320 views30th December 2024alarm storm Email alerts email notifications alarms notifications
5
Alexander Gorbunov [SLC] [DevOps Advocate]988 30th December 2024 0 Comments

Hi Dojo,

I'm investigating a case where a large number of email notifications apparently was queued and sent out with delay. I would like to know which DataMiner process holds that queue and whether it's possible e.g. take a memory dump of that process and see how many emails are in the queue.

Thanks!

Alexander Gorbunov [SLC] [DevOps Advocate] Selected answer as best 30th December 2024

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Pieter Van Compernolle [SLC] [DevOps Enabler]3.31K Posted 30th December 2024 0 Comments

Hi Alexander,

The process in DataMiner responsible for sending emails based on alert notifications is 'SLSNMPAgent'. Besides dumps, you can also increase the log level of the logfile 'Notifications' for a while and see if the emails being send correspond with your expectations.

Alexander Gorbunov [SLC] [DevOps Advocate] Selected answer as best 30th December 2024
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