Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
      • About the DevOps Program
      • DataMiner DevOps Support
  • Downloads
  • More
    • DataMiner Releases & Updates
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

Which Cube version a client (user) is using?

Solved644 views11th February 2022
1
Luís Freitas [SLC] [DevOps Advocate]523 11th February 2022 0 Comments

Soon, we’re upgrading from 9.6 CU14 to 10.1CU10 (with the intermedium step of 10.0 CU21) and we want to force the users to use the latest Cube version (aka Launcher).

Currently, they are using the 9.6 standalone x64bits, and since that is not fully compatible we want to force and know if the users are using the right Cube version.

How we can audit if the users are using the right Cube version?
With the 9.6 standalone version, we don’t have any warning/popup that informs the user that is using the wrong version.

Luís Freitas [SLC] [DevOps Advocate] Selected answer as best 11th February 2022

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
1
Bert Buysschaert [SLC] [DevOps Advocate]4.87K Posted 11th February 2022 0 Comments

Hi Luis,

On 9.6 there are 2 types of standalone that could potentially be in use:

  • The ClickOnce StandAlone has an auto-update mechanism, but this type of installation has been phased out already. If you upgrade a 9.6 server to 10.1 this Cube will not detect any new version and keep running under the assumption it is the latest version. However, by modifying the remaining DataMinerCube.application file on the agents you can prevent users from accidently starting this up this version.
  • The MSI StandAlone does not support updates by design. In this case the 9.6 version needs to be uninstalled and then the 10.1 version installed.

However, both these options on 9.6 were 32-bit by default. Did you specifically request a 64-bit Cube package for your environment? In that case you could either have used the MSI package (see above) or the ZIP package, which requires no uninstallation (simply delete the folder where the ZIP was extracted).

For 10.1 we recommend to use the Cube Launcher for deployment, if possible.
See https://community.dataminer.services/documentation/dataminer-cube-deployment-methods/ for an overview.

With regards to auditing you could look at the SLNet.txt or SLClient.txt logfile on the agents, although I am not sure if 9.6 clients will anything there. The protobuf version negotiation will be logged in SLNet.txt, that can be a good indicator:

2022-02-11 04:56:10.749|104|Facade.HandleMessage|Incoming (Cube (Administrator @ DESKTOP-SGL450L)): Setup ProtoBuf serialization for version 9.6.1829.8966

Luís Freitas [SLC] [DevOps Advocate] Selected answer as best 11th February 2022
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs