When will a WebSocket connection go into timeout

Solved796 viewselement_timeout heartbeat protocol timeout WebSocket
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Related to this this question, I have a new question.

I have a heartbeat implemented of a 1 min interval which will keep the WebSocket port open. The timeout time is set to 30 seconds. We send a command and don't get a response back in 30 seconds.

Will the element go into timeout after 30 seconds or only after a disconnection of the WebSocket?

Andries Deklerck [SLC] [DevOps Advocate] Selected answer as best 13th February 2023

1 Answer

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Hi Andries,

The element will go into timeout 30 seconds after the disconnection of the WebSocket.

Andries Deklerck [SLC] [DevOps Advocate] Selected answer as best 13th February 2023
Andries Deklerck [SLC] [DevOps Advocate] commented

And if there is no disconnection from the WebSocket within 30 seconds?
Flávio Jacinto [SLC] [DevOps Advocate] commented

DataMiner Elements will enter into timeout if there’s no succeeded communication between the Element and the product within the timeout time configured at Element Wizard level, which in this case is set for 30 seconds. Therefore, within the 30 seconds window no timeout will occur in this case.