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Web Apps Module Randomly Disappearing from Cube

63 views4 hours agocube client Web Apps
2
Thomas Rich [SLC] [DevOps Advocate]1.12K 12 hours ago 0 Comments

Hello All,

On many occasions, the Web Apps module in cube's side panel will sometimes be missing after logging in.

It will randomly reappear sometimes with the next login attempt. The users in these cases have appropriate permissions that are not changing. This has been observed across many versions and many systems.

Is there a known cause for this and a known fix?

Thank you,

Seppe Dejonckheere [SLC] [DevOps Enabler] Answered question 4 hours ago

1 Answer

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Seppe Dejonckheere [SLC] [DevOps Enabler]2.71K Posted 4 hours ago 0 Comments

Hi Thomas,

I'm just guessing, but I could it be that the DMA has both HTTP and HTTPS enabled?

Cube's default behavior is to attempt both HTTP and HTTPS when connecting, and to proceed with whatever succeeds first. This means that the used protocol can be different between sessions depending on which one responds first.

My guess is that both are enabled but that HTTPS doesn't have a proper certificate configured. This means that, even though Cube can connect, it fails to fetch the web apps.

As a result, Cube may sometimes fetch the web apps successfully when connecting over HTTP, and fail to do so when connecting via HTTPS.

Kind regards,

Seppe Dejonckheere [SLC] [DevOps Enabler] Answered question 4 hours ago
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