Visual pages on HTML5 client does not load

Solved1.43K viewsconnection HTML5 Visio views visual
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Hi,

we have some trouble that the visual pages on the HTML5 client (using Dataminer with Chrome, FF or Edge) does not load. The rest of the UI works well. The following error appears:

Error trapped: Connection could not be fully established. Please check your SLUIProvider.txt logging and/or contact a system administrator.

I checked that SLUIProvider.txt on the DMA, but this was empty and I did not found any related topics on the manual. May anybody has an idea where to look to solve this issue?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023

1 Answer

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3.19K 0 Comments

Hi Nico,

For this case, we'll need to do some further investigation on your setup. Please contact techsupport so we can start the investigation.
More details can be reported back in this thread.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023