Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Updates & Insights
  • Questions
  • Learning
    • E-learning Courses
    • Empower Replay: Limited Edition
    • Tutorials
    • Open Classroom Training
    • Agility
      • Kanban workshop
      • Agile Fundamentals
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
      • About the DevOps Program
      • DataMiner DevOps Support
  • Downloads
  • More
    • DataMiner Releases & Updates
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
    • Global Feedback Survey
  • Support
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

Visual Overview – Missing shapes and data

Solved1.11K views6th February 2024MS Visio ShapeData Visual Overview
1
German Ballesteros [SLC] [DevOps Member]565 5th February 2024 0 Comments

I'm trying to set a new Visio file on an element but it doesn't have all the shapes I added. I'm using this visio template (49 shape groups):

And this is what I have on the element Visual page (only 47 shape groups and with missing data):

If I removed a shape, it will delete it but when trying to add it, it doesn't include it in the Visual.

I checked all the table links and all shapes are configured as expected. I also update the maximum shapes on a Visual Overview in the DMS I'm using it. Is there any additional configuration I need to do in the DMS to avoid this error?

German Ballesteros [SLC] [DevOps Member] Selected answer as best 6th February 2024

2 Answers

  • Active
  • Voted
  • Newest
  • Oldest
1
Wale Oguntoyinbo [SLC] [DevOps Advocate]3.44K Posted 5th February 2024 0 Comments

Can you try the following:

  1. Clear the visio cache and see if it that already helps.
  2. Do you see a continuous 'Loading' message banner at the bottom of the page?  If you do, clear the message and check the cube logging. It will indicate the shape(s) on the visio that are not loading and you can investigate further.
German Ballesteros [SLC] [DevOps Member] Unselected an answer 6th February 2024
You are viewing 1 out of 2 answers, click here to view all answers.
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin