One of Visios needs to load consistently on /monitoring; most times, this results in errors. Sometimes this stalls on 'Loading' and results in 'The request timed out' error. A few times, it displayed tabs, but clicking on them resulted in 'Could not retrieve the image for the Visual Overview'.
The Cube client is working consistently but needs the monitoring App. We are using DMA itself for testing, and the frequency of errors increases when the monitoring app is used outside DMA. DMA has enough resources, CPU usage is always under 10%, and there is plenty of memory space.
Where can I find logs for this monitoring page load? Appreciate if there are any suggestions on best way to debug this issue.
There might be a few ways to work around this, but the experience you're having can be considered an issue. Some things you can try to help you out immediately:
- Find the shape(s) that are causing the issue if any and remove them. This should also help the issue investigations
- Make a mobile only page that does work consistently as an alternative to the cube one (make that one cube only)
Thanks Toon. I have already created separate pages for mobile and cube, and will try to verify which shapes are causing the issue. Then I will open up a software issue for this.
Appreciate suggestions.