Hi Dojo!
I'm trying to create a Visio that shows a user a list of alarms for an Element / View / Service. The goal would be to allow them to select an alarm to report as a trouble ticket as shown below. 
The question is, how can I pass into the script parameters something like the Alarm ID or other information about the alarm? I don't see any placeholders specific to alarms in the Help. I do see a note about being able to use Info values in [] as placeholders, but also see a warning about infinite loops which I don't fully follow.
Thoughts?
Hi James,
In order to achieve this, it should be sufficient to
- add a 'SetVar' shape data to your group-level object, with value to set the root alarm id into a variable.
2. include the variable into the Execute shape data to pass onto the automation script.
Clicking the Launch Script button is resulting in a correct AlarmID to be passed from the selected shape to the automation.
Aside from the technical explanation, I would also question if making use of linked alarm tab pages would not be a better fit for what you are trying to achieve here. Alarm management will probably always fit best of all into the Alarm Console, as it provides the user with a plethora of features and allows to be customized to the need of any personal user. Creating a ticket for an alarm can be even added as a separate column, which allows the user to create a ticket for any alarm easily with a single click.
If the Visio will be a replication of the current alarm console, I would surely consider looking into the direction of the alarm console. Other alternatives could also be docking alarm tab pages into the workspace itself.
Just worthwhile considering all options 
Thanks Leander! Should have thought about loading it into a variable. Haven’t done Visios in a while, so apparently I’m a bit rusty! I look into the Alarm console tab as well. Maybe that will be a better fit.