Hi all,

I have a View in DM with a visual that has a shape configured to display a video thumbnail.  Im using the Link Shape data with value:  #https://10.142.66.44:8443/Thumbnails?stage=input&data-interface=Data1&ip=239.216.80.15&udp=2000&sid=1500

When viewing directly on the DMA the thumbnail displays as expected so the shape data is correct but when viewed by client machines the thumbnail doesn't display as the clients don't have direct access to the device.

Looking at DM Help it states that "If a client does not have direct access to the video server, it can request a video feed via the DataMiner Agent acting as a proxy server."  https://help.dataminer.services/dataminer/DataMinerUserGuide/part_2/visio/Linking_a_shape_to_a_video_thumbnail.htm?rhhlterm=proxy&rhsyns=%20#XREF_39300_Allowed_paths_in

We have therefore edited the Web.config file and added the "/" to the "ExtraAllowedPaths" to allow all URL's.  Other combinations have also been tried but we are still unable to display the thumbnail on the remote clients.

What are we missing to get this to work.