When using DataMiner.Services to connect remotely to monitor my DMS I am occasionally receiving an Error: Status 500
When searching the docs, I can see troubleshooting for Dashboards legacy app
https://docs.dataminer.services/user-guide/Troubleshooting/Error_Messages/HTTP_error_500.html
The above logs show connectivity is intermittent.
What other logs files can be used to diagnose the error?
Ian Harvey [SLC] [DevOps Advocate] Selected answer as best 22nd February 2023
Hi Ian
can you take a look at the log files in "C:\ProgramData\Skyline Communications\DataMiner CloudGateway\Logs". This could tell us if the connection is stable.
Ian Harvey [SLC] [DevOps Advocate] Selected answer as best 22nd February 2023
Yes. Thank you, will update the comments of this thread with the result.