Unable to log in onto DataMiner Cloud Platform with Microsoft account

Solved1.15K viewsDataMiner Cloud Platform dataminer.services
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Hi Dojo,

I’m having trouble logging in on the DataMiner cloud platform. When I’m trying to authenticate with my Microsoft account as per usual I arrive on an endless refresh loop on https://login.microsoftonline.com/common/reprocess. What could be the problem here?
(I was able to post this question because I was still logged in on Dojo)

Reinout Daels [SLC] [DevOps Advocate] Selected answer as best 26th February 2021

1 Answer

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Hi Reinout,

You’ll have to clear the cookies from your web browser. Then it should work again.

PS: Normally this should not happen, but yesterday we gave you more access and therefore we had to do something with your account causing your cookies to be invalid, and a loop as a consequence…

Sorry for the inconvenience.

Bert

Reinout Daels [SLC] [DevOps Advocate] Selected answer as best 26th February 2021