Hi,
I'm having an issue with displaying trending graphs when the Y-axis scale is set to Range.
When the Y-axis scale is in Auto mode, I can zoom in/out (mouse scroll wheel) and scroll through the graph (mouse right key) with now issues. However, when I change the Y-axis scale to Range, Cube becomes unresponsive as soon as I scroll / zoom to a part of the graph where data exceed the range. It's a bit difficult to explain this in writing, so I made a screen recording, please see the link below:
https://drive.google.com/file/d/1r2B7ViKCUxRGOcftFcZlaNmkeVapbeEA/view?usp=sharing
We're experiencing this issue on Cube 9.6.0.0-9817-CU21 Standalone and via Internet Explorer. On the screen recording I'm looking at NX4600 driver, but I can see the same behaviour on Titan Live driver, so it seems that this is not related to a particular driver.
Happy to arrange screen sharing session do demonstrate the issue.
Hi Adam,
Thanks for reaching out to us. Would you mind registering this in our Collaboration platform as a task in your 'maintenance and support' project? Then you can easily follow up on the progress of the investigation.
More info regarding Collaboration in our training section.
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Hi Pieter,
We’ve added this task in the ‘Maintenance and support’ project as you advised.