Hi,
I'm having an issue with displaying trending graphs when the Y-axis scale is set to Range.
When the Y-axis scale is in Auto mode, I can zoom in/out (mouse scroll wheel) and scroll through the graph (mouse right key) with now issues. However, when I change the Y-axis scale to Range, Cube becomes unresponsive as soon as I scroll / zoom to a part of the graph where data exceed the range. It's a bit difficult to explain this in writing, so I made a screen recording, please see the link below:
https://drive.google.com/file/d/1r2B7ViKCUxRGOcftFcZlaNmkeVapbeEA/view?usp=sharing
We're experiencing this issue on Cube 9.6.0.0-9817-CU21 Standalone and via Internet Explorer. On the screen recording I'm looking at NX4600 driver, but I can see the same behaviour on Titan Live driver, so it seems that this is not related to a particular driver.
Happy to arrange screen sharing session do demonstrate the issue.
Hi Adam,
Thanks for reaching out to us. Would you mind registering this in our Collaboration platform as a task in your 'maintenance and support' project? Then you can easily follow up on the progress of the investigation.
More info regarding Collaboration in our training section.
Hi Pieter,
We’ve added this task in the ‘Maintenance and support’ project as you advised.