token going into error state even before PA Script task has started fully

Solved519 viewsprocess automation
3
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My process goes in error state even before the PA script has started, and I don't know why.

The first action in the first script in this process is a helper.log

public void Run(Engine engine)
{
var helper = new PaProfileLoadDomHelper(engine);

try
{
helper.Log("Executing: Initial checks before Deleting Channels", PaLogLevel.Information);

But I don't see the logging in the debug log, so I don't know where it's going wrong.
Someone who has an idea?

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 10th July 2023

1 Answer

3
709 1 Comment

Hi Jeroen,

Could you check the log file of the PA Script task Queue? Typically, it should contain information about the exception that caused the token to enter the error state before the PA script began executing.

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 10th July 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented

The logging of the SRM_Queue_PA Script Task has shown that the profile definition didn’t contain any Script references, so indeed the script didn’t even start