Hi. My question is similar to https://community.dataminer.services/question/ateme-titan-live/?hilite=titan+live. The ETR 290 statistics are available in Titan Live web GUI and Titan Live API, but they don't seem to be available in the Dataminer protocol - we use v4.0.3.1 as production, I also checked the latest v4.0.4.4.

This is a sample GET call:

http://login:pass@10.10.10.10//api/v1/servicesmngt/services/7e7ad-23e3-4137-b10e-a83cf163ed/etr

And this is the response:

{
"EtrStatistics": [
{
"ContinuityCountErrors": 0,
"ContinuityCountFailover": 184,
"PatMissingErrors": 14,
"PidErrors": [
{
"errors": 8,
"id": 57
},
{
"errors": 8,
"id": 60
},
{
"errors": 8,
"id": 62
},
{
"errors": 8,
"id": 63
},
{
"errors": 8,
"id": 75
},
{
"errors": 5329155,
"id": 1006
},
{
"errors": 8,
"id": 1731
}
],
"PmtMissingErrors": 13,
"SyncByteLossErrors": 0,
"TSSyncLossErrors": 20,
"TotalContinuityCountErrors": 240
}
] }

I'm quite suprised this information is not available in Dataminer, as it's essential for troubleshooting IP transcoding jobs. Could somebody have a look please? I'll raise this issue with our Account Manager as well, but I guess posting here might be benefical for other customers. Thanks.