HI All
Been trying to retrieval thumbnail from appear X20 and using below , i had to click advance and click continue to see the image , is there any way to bypass and view the image directly ?
#https://<deviceip>/board/3/ui/thumbs/sdi_0.png?refresh=1&proxy=true

yes, the cerfiticate should be stored on the server hosting the DMA since proxy is set to true.
I also noticed that you have set the refresh to 1 which is in ms, which seems too fast.
If you need more information you can check:
https://docs.dataminer.services/dataminer/Functions/Video_Thumbnails/Configuring_Video_Thumbnails/Adding_parameters_to_the_video_URL.html
Thanks, Miquel. So in this case, I will need to install the certificate in the user’s DMA trusted certificate store?