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The problem with work a driver AppearTV X20 Platform for redundancy IP ( ver. 1.2.4.22)

Solved829 views5th March 2024
2
Jaroslaw Burtny [DevOps Advocate]678 20th February 2024 0 Comments

Hi All.

We noticed that the new driver for AppearTV X20 Platform doesn't  work well for IP INPUT redundancy. ( version 1.2.4.22).

We noticed a problem at choosing  preferred source as below for redundancy IP :

Is this a bug in the AppearTV X20 driver or is there a lack of setting a name for the source stream?

We can see the lack of name for the source streams from the IP input

Where is a problem?

Maybe someone has some bugs info for the driver version 1.2.4.22?

Big thanks for help.

Jarek

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024

2 Answers

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Robin Meurisse [SLC] [DevOps Enabler]1.15K Posted 21st February 2024 2 Comments

Hi Jarek,

Regarding your questions:
Choosing Preferred Source (first Image)

  • It's indeed the case that the connector presents you with the list of configured backup sources to choose from. Normally this list is presented based on the label of the source.
  • The '-2' value in the list is returned as it could not find a matching source name.
    Is it possible to provide which Output mode is used (RTP(SMPTE2022-6)/BlackList/WhiteList(DVB/MPEG/ATSC))? This Redundancy table might not be fully functional for RTP/Blacklist mode yet.

Output Redundancy Settings Table

  • Source Label + Preferred Source label not filled in.
    • This is the same behaviour as the first item where the connector logic is currently not searching for all available sources and doesn't correctly retrieve the label.
  • Active Source only index no Name
    • The column seems to be set up to return the Active Source Index directly from the API. It would indeed be more user friendly if there would be an extra column showing the 'Active Source Label' corresponding to this index.

Would it be possible to open a ticket with your Skyline contact to:
- Display the 'Source Label' and 'Preferred Source' correctly for all types
- Add a new column 'Active Source Label' to improve the readability of the 'Active Source' column.

KR,

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024
Robin Meurisse [SLC] [DevOps Enabler] commented 21st February 2024

Update: we were able to reproduce this behaviour and have a build version available with these updates. Please get in touch with the ECS Squad/TAM if you wish to validate the release candidate.
KR,

Jaroslaw Burtny [DevOps Advocate] commented 23rd February 2024

Hi Robin.
Yes, we use “blacklist”
I will send an inquiry to ECS Squad /TAM.
Big thanks for help.
Br.
Jarek

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