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SRM – Trigger script on cancelation

Solved846 views18th October 2022automation scripts SRM Triggers
1
Gerwin van der Kamp [DevOps Enabler]2.91K 18th October 2022 0 Comments

Hi,

Is there a way to trigger on SRM events other then start,stop pre-roll etc? For instance when i cancel a booking is there a way to run an automation script to handle some tasks in the background?

Emmanuel Dal [SLC] [DevOps Member] Answered question 18th October 2022

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Emmanuel Dal [SLC] [DevOps Member]4.63K Posted 18th October 2022 0 Comments

Hi Gerwin,

You can use the Skyline Booking Monitoring driver to detect such use case and trigger an Automation script (via Correlation rule)

  1. Create an element ( ie Booking Monitoring) using the Skyline Booking Monitoring driver
  2. Open the Booking Application and populate following parameters:

* Booking Monitoring Element: set it to the name of the Element you’ve just created ( ie Booking Monitoring)

* Booking Monitoring Mode : set it to ‘All Bookings’

When cancelling a Booking, the Booking Life Cycle column of that Element will add an entry in the ‘Bookings’ table. The row will show the Booking Life Cycle of that booking (Cancelled).

You can then use Alarmin and Correlation to trigger an automation script.

Alternatively, you can code your own front-end to manipulate bookings:

  • call our method to cancel the booking
  • once booking is cancelled, implement your custom logic.
Emmanuel Dal [SLC] [DevOps Member] Answered question 18th October 2022
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