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SRM & PA – Profile Load Script does not run

Solved2.32K views13th October 2020process automation SRM
4
Mieke Dryepondt [SLC] [DevOps Advocate]3.58K 13th October 2020 0 Comments

How can I debug an issue where the Profile Load script does not seem to get triggered?

The booking manager wizard shows all the resources and I'm able to assign.
When the booking executes I don't see an event log that the profile loadscript should write as 1st action.

The LSO script associated to the START is run.

Could it be the token is never activated? If so what could be the reason?

Mieke Dryepondt [SLC] [DevOps Advocate] Selected answer as best 13th October 2020

4 Answers

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Ive Herreman [SLC] [DevOps Enabler]13.54K Posted 13th October 2020 0 Comments

Hi Mieke,

Some quick checks you can perform:

  • Can you check if the profile used on your nodes in the service definitions has a reference to your profile load script?
  • Can you also check if your profile load script contains a dummy that uses the protocol of your function resource (not the parent protocol).

If you haven't already, I would also advise you to configure a booking logger element in your booking manager. This will generate log files for every reservation, with some key status information.

Note that we have a nice "service and resource management" course available here on dojo.

Ive Herreman [SLC] [DevOps Enabler] Answered question 13th October 2020
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