Which would be better to use when a booking is changing from confirmed to a none confirmed state, partial or on hold?
Currently when I’m creating a new booking I set the value to partial if the event isn’t confirmed, but in the life cycle transitions there’s only the option to change it to on hold, though I think our events being changed out of confirmed would be better being in a partial status instead.
I have found how to do this with the TryEditBooking method, and change the DesiredReservationStatus to DesiredReservationStatus.Partial.
Hi Phil,
Although ‘Partial’ and ‘On-Hold’ will behave the same in term of resource management and orchestration ( resource reserved and no orchestration happening) , they have a slightly different meaning.
‘Partial’ means that the booking is not fully defined yet and hence it can’t be confirmed ( ie users still have to provide extra information or select mandatory resources) , while ‘On-hold’ means that we just don’t want to trigger orchestration ( booking could be fully defined here ).
So, the answer depends on the use case and why you want to move it from a confirmed to a non-confirmed state.
Hi Philip,
After you put a Booking to Confirmed you should not use the TryEditBooking if you just want to change the booking state, you should use the On-Hold state.
If you want to change something else on the booking, then you should use the TryEditBooking.
TryEditBooking will use more resources than just changing the booking state.
Thanks Jorge, I’ll bear that in mind.
Thanks Emmanuel, I have several cases, so will make the relevant call for each one.