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SRM: How do you run an automation script when a booking starts?

Solved1.78K views20th May 2021Automation MDC service definition SRM
3
Cyrus Uible [SLC]40 20th May 2021 0 Comments

Use case:  We are using Process Automation to automatically deploy permanent bookings.  When the booking starts I want to run an automation that feeds in the ServiceID of the booking (or the ReservationID which I can use to get the ServiceID).  Tried using the "Created Booking Action" property on one of the nodes in the service definition, but this runs too early, as the booking\service isn't fully formed yet.  Is there another property I can use somewhere that will only run once the booking actually starts?

Cyrus Uible [SLC] Selected answer as best 20th May 2021

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Emmanuel Dal [SLC] [DevOps Member]4.63K Posted 20th May 2021 0 Comments

Hi Cyrus,

'Create Booking Action' script is used at booking time. In case you want to execute a custom script when the booking starts, this should be done from within the LSO script.

Cyrus Uible [SLC] Selected answer as best 20th May 2021
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