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  • >> Go to dataminer.services

SMTP configuration not working

Solved1.32K views13th October 2023
5
Ashwini Gangadharan [DevOps Member]446 30th March 2023 1 Comment

I added the SMTP server details in the dataminer.xml still i am not able to send mails. Kindly helphere. attached is the SMTP config.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th October 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 6th July 2023

Hi,
Have you been able to solve the issue with these answers? If so, could you select the best answer (using the ✓ icon)? If not, you can also contact techsupport@skyline.be for assistance.

3 Answers

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Marieke Goethals [SLC] [DevOps Catalyst]5.58K Posted 13th October 2023 0 Comments

As this question has been inactive for a long time, we will now close it. If you want further assistance, feel free to post a new question or contact techsupport@skyline.be.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 13th October 2023
5
Wim Bruynooghe [SLC] [DevOps Advocate]6.59K Posted 30th March 2023 1 Comment

When changing the DataMiner.xml file, the DataMiner agent has to be restarted. Did you do this?

More information can be found here: Configuring outgoing email | DataMiner Docs

Also make sure you’re using the correct LoginMethod for your SMTP server.

Ashwini Gangadharan [DevOps Member] Posted new comment 30th March 2023
Ashwini Gangadharan [DevOps Member] commented 30th March 2023

Yes, i restarted the agent.

2
João Santos [DevOps Member]190 Posted 30th March 2023 1 Comment

Hi Ashwini,

Besides the valuable information provided by Wim, it might be necessary to configure a specific rule on the firewall on your organization’s side to allow TCP over port 25.

Hope it helps!

Ashwini Gangadharan [DevOps Member] Posted new comment 31st March 2023
Ashwini Gangadharan [DevOps Member] commented 31st March 2023

yES, the port 25 is also open. I telnet to the port and i am able to listen to the port.

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