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SLDataMiner log “Add IP” message constantly repeated – Missing WinPcap?

Solved921 views1st July 2022DMA Errors SLDataMiner
1
Jamie Stutz [SLC] [DevOps Member]1.18K 29th June 2022 0 Comments

In researching a different problem, I noticed in the SLDataMiner log the following entries repeated every minute since the last DMA restart (NOTE: I obfuscated the IP addresses to be safe):

2022/06/25 16:05:27.142|SLDataMiner.exe 10.2.2143.9720|7772|14544|CHardware::Init()|INF|-1|Add IP 100.x.x.140 (255.255.255.0) on (0) (AdapterCount = 0)
2022/06/25 16:05:27.142|SLDataMiner.exe 10.2.2143.9720|7772|14544|CHardware::Init()|INF|-1|Index for adding is 3

The DMS contains 3 FO pairs running DM 10.2.0.0-11774-CU3 and all three have similar messages. That said, one of them also shows an ERR message about the Gratuitous ARP message failing to send:

2022/06/23 16:15:35.227|SLDataMiner.exe 10.2.2143.9720|5620|28856|CHardware::AddIPAddress()|ERR|-1|Failed to send out Gratuitous ARP message for added IP address 100.x.x.171. WinPcap is probably not installed on the system. (0xc0000135; C:\Skyline DataMiner\Tools\SLSendGARP.exe 100.x.x.171 -if "rpcap://\Device\NPF_{60CBD3A3-D42B-4957-98CE-1189B3ED5861}")
2022/06/23 16:16:35.167|SLDataMiner.exe 10.2.2143.9720|5620|35764|CHardware::Init()|INF|-1|Add IP 100.x.x.171 (255.255.255.0) on (0) (AdapterCount = 0)
2022/06/23 16:16:35.167|SLDataMiner.exe 10.2.2143.9720|5620|35764|CHardware::Init()|INF|-1|Index for adding is 2

Two questions:

  1. Is the issue that is generating the ARP message also causing the "Add IP" entries on the other DMAs or are the two things unrelated?
  2. Does the installation of WinPcap (or I suppose Npcap these days) require a DM restart?

Thanks!

Jamie Stutz [SLC] [DevOps Member] Selected answer as best 1st July 2022

1 Answer

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Gellynck Jens [SLC]2.71K Posted 1st July 2022 2 Comments

Hi Jamie,

  1.  The "Add IP" and SLSendGarp.exe logging are generated by the same code, so they can indeed be related.
  2. I was not able to test this, but I don't think installing WinPcap requires a DataMiner restart.

More information about the use of gratuitous ARP can be found here.

Joerg Stumpf [DevOps Advocate] Posted new comment 12th February 2024
Jamie Stutz [SLC] [DevOps Member] commented 1st July 2022

Thanks Jens!

Joerg Stumpf [DevOps Advocate] commented 12th February 2024

I can confirm installing Npcap works fine with SLSendGARP.
Installation did not required a reboot of the server.

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