(SLA) element per service to generate monthly, quarterly, and annual report

419 viewsReports ReportsAndDashboardsScheduler SLA
1
2 Comments

Is it possible for a single (SLA) element per service to generate monthly, quarterly, and annual reports? If not, I would create three new SLA elements per service resulting in approximately 400 elements for about 125 services to monitor, is there another option?

Carlos Morales [SLC] [DevOps Member] Edited comment 12th March 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Carlos,
Please could you elaborate a bit more about what KPIs the report will contain?
Carlos Morales [SLC] [DevOps Member] commented

Hi Miguel,
The user wants to receive the most important parameters of the SLA elements, such as compliance, Availability, and Total violation time.
Something similar to the legacy reports – business tab (see picture attached in the question)

But the load is increasing with 3 SLA elements per service, maybe this is not the best procedure?

Thank you