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Retrieve Owner property using automation script

Solved682 views15th May 2024Automation script Ownership
1
Pedro Sánchez [DevOps Advocate]239 8th May 2024 0 Comments

Hi Dojo!

I'm having problems to get the Owner property when using:

engine.GetAlarmProperty(alarm.DataMinerID, alarm.AlarmID, "Owner"));

I'm always getting an empty string no matter if the alarm is ack or not...

Thank you in advance!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 15th May 2024

2 Answers

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Tom Waterbley [SLC] [DevOps Catalyst]8.86K Posted 10th May 2024 0 Comments

Hi Julian,

As Julian has already mentioned, the GetAlarmsProperty method can be used to retrieve custom properties. To retrieve the owner of an active alarm, the following code can be used:

var request = new GetAlarmDetailsMessage(dmaId, alarmId);
var alarm = (AlarmEventMessage)engine.SendSLNetSingleResponseMessage(request);
var owner = alarm.Owner;

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 15th May 2024
0
Julian Yepe [SLC] [DevOps Advocate]227 Posted 8th May 2024 0 Comments

Hello Pedro,

The GetAlarmProperty method is for custom properties that can be created for alarms. The "Owner" value is an alarm info data. To retrieve this value, a correlation rule needs to trigger an automation script and pass it the alarm information. The script can then parse the alarm information, which contains the Owner value you are looking for.

Running an Automation script from a Correlation rule

How do I parse Correlation Alarm Info data?

Julian Yepe [SLC] [DevOps Advocate] Answered question 8th May 2024
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