Reduction of the number of alarms

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Hi
We have the PING-driver implemented and this generates to much alarm and e-mail notificationd. Over which parameter can we adjust the “sharpness” of the alarms and reduce the amount of e-mails?
Sorry for this user relateted question. Probably there is some learning video – a link to the right video should be fine for me.
Kind regards
Stefan, Switzerland

Baumgartner Stefan Selected answer as best 29th April 2022

2 Answers

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137 1 Comment

Hello Stefan,

You can change the alarm levels so you generate less alarms.
If you experience small drops that don’t take long you can add some Hysteresis on on the alarmed parameter. See my screenshot below.
This setting will create the alarm after it is present for 10 seconds.

If these options aren’t an option, we will need to indeed dig into your email alert settings.

Kind regards,
Dries

Baumgartner Stefan Selected answer as best 29th April 2022
Baumgartner Stefan commented

Hi Kevin
Hi Dries
Thanks a lot for your hint. HYST with time it exactly what i looking for. In parallel I moved the % vaules to a lower value. Thanks a lot, cheers and a nice weekend. Stefan
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Hi Stefan, have you tried alarm filters to filter out the alarms based on severity and parameter description?

How are e-mails triggered via the driver or correlation?

Baumgartner Stefan Posted new comment 29th April 2022
Baumgartner Stefan commented

Thanks Kevin for your hint. See my comment to Dries. Regards Stefan