Hello,
We have a correlation rule that triggers an automation script (sending a slack message) if a specific alarm persists for 90 minutes. Our operations team has asked that it continue sending these messages every 90 minutes until the alarm has cleared.
Any suggestions for how to set this up?
Jim Woodier [DevOps Member] Selected answer as best 17th August 2023
Hi Jim,
I believe in this case the only possible solution will be to have a connector that:
- Either to send the Slack message directly
- Or trigger an automation script that you use to send the message to Slack
As a side note, this requirement looks similar to the out-of-the-box functionality that send events while the alarm is still active: SNMP Manager (Resending alarms to an SNMP manager). This feature will send traps to a destination as long as an alarm is still active. Unfortunately, currently it is not possible to link these events to a correlation rule.
Jim Woodier [DevOps Member] Selected answer as best 17th August 2023