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Receiving SNMP Traps

Solved582 views28th January 2025Connector SNMP SNMP traps Trap receiver
1
Luis Gonzalez [SLC] [DevOps Advocate]475 16th October 2024 2 Comments

Hi Dojo Community,

I'm currently having issues trying to receive some traps in a custom connector.
I have setup the trap receiving parameter as this

And I'm sending the traps via TrapSender of the QADeviceSimulator Tool from another server

I verified the IP and the Port to match the DMA ID, and the port set up on the element.

On wireshark I can see traffic and the trap traffic appears correctly, however, the element does nothing. I have a QAction triggered on the trap receiver parameter and I put a log right at the start to verify is going into the QAction, however nothing happens.

Is there something that I'm missing on the configuration either sending or receiving the trap?

Luis Gonzalez [SLC] [DevOps Advocate] Selected answer as best 28th January 2025
Miguel Obregon [SLC] [DevOps Catalyst] commented 16th October 2024

Hi Luis,
Can you enable ‘Log everything’ in the SLSNMPManager log file and confirm that the trap OID is available in the log file?
Can you double check in the wireshark capture if the trap OID matches the wildcard defined in the parameter?

Shawn Michaud [SLC] [DevOps Member] commented 16th October 2024

Luis while I might not have a direct answer to the problem you are facing, I can provide a way to test with some connectors available in the catalog today. You could use these to validate or compare the trap syntax and format against your test case.

Generic Trap Receiver
https://catalog.dataminer.services/details/83fb1a4c-063c-4fa0-ad0a-d23e1f1510c3

Generic Trap Simulator
https://catalog.dataminer.services/details/93297b7c-dbac-472d-9337-1d9099f97d02

2 Answers

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Jason Boon [SLC] [DevOps Member]320 Posted 17th October 2024 0 Comments

Hi Luis,

You say "...and I'm sending the traps via TrapSender of the QADeviceSimulator Tool from another server".

You will need to ensure that the source address of the incoming trap matches the element IP address for it to be processed by your custom connector.

Jason Boon [SLC] [DevOps Member] Answered question 17th October 2024
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