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Receiving incomplete response in DataMiner

Solved575 views27th August 2024HTTP Response session
3
Dario Sarkanovic [SLC] [DevOps Advocate]854 20th June 2024 0 Comments

Hi Dojo,

I have http session for sending http request from which I get incomplete response in DataMiner.

On Wireshark I can see full response:

same response received on Postman, but on Stream Viewer I only see small part from full response:

and that's what we get in response parameter from session:

I increased timeout to 20s in session but still get same incomplete response.
Does anyone know what can cause this issue?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 27th August 2024

1 Answer

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João Severino [SLC] [DevOps Catalyst]12.94K Posted 20th June 2024 4 Comments

Hi Dario,

I noticed that in your Wireshark screenshot, you have what looks like a null character \0 which happens to be right after the last characters you see in the stream viewer R4tf

Could you confirm if my observation is correct?

If that is the case it could justify why it is terminating at that point

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 27th August 2024
Dario Sarkanovic [SLC] [DevOps Advocate] commented 21st June 2024

Hi João,

Correct, it’s indeed null character after our received part in DataMiner.
Do you have any suggestions how to overcome this issue?

João Severino [SLC] [DevOps Catalyst] commented 21st June 2024

Hi Dario,
Could you check if you are setting the correct headers in the session definition in your connector? The Wireshark capture shows a ‘text/plain’ while the type of data I see makes me think of something different.
You should be able to compare the headers sent and received in Postman and verify if they are similar.
I would be on the lookout especially for the following headers:
– Accept
– Accept-Encoding (if options like gzip, and deflate are being used)
– Content-Type

Dario Sarkanovic [SLC] [DevOps Advocate] commented 24th June 2024

Headers are correct.
Following headers are displayed on WireShark when a request is sent from either Postman or DataMiner:
Connection: Keep-Alive
Accept: */*
Accept-Encoding: gzip

In WireShark I see complete response when send request it from DataMiner, but on StreamViewer it stops on first NULL character.

“text/plain” is Content-Type in response header.

João Severino [SLC] [DevOps Catalyst] commented 25th June 2024

Apart from trying to use a QAction to do the HTTP command via C#, my only suggestion is to reach out to Data Acquisition (support.data-acquisition@skyline.be) to have a better look into this.

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