RCA in the Alarm console

Solved521 viewsAlarm Console RCA Root Cause Analysis
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There are 3 fields for the RCA column in the alarm console.   none.none.none

In DataMiner docs help:

The levels are indicated as three values, separated by commas. The values represent, in sequence, the RCA level for services, elements, and parameters. Each value has the following meaning:

  • none: not part of a connectivity chain.
  • 0: there are no services/elements/parameters higher up in the chain that are in alarm state.
  • 1: there is one service/element/parameters higher up in the chain that is in alarm state.
  • 2: there are two services/elements/parameters higher up in the chain that are in alarm state.
  • etc.

I understand how the services and elements RCA chain can work but is there an example of the parameters which is the 3rd RCA field.

Randy Ulvenes [SLC] [DevOps Advocate] Selected answer as best 26th April 2023

1 Answer

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Just like the element connectivity, the parameter connectivity is set up in the connectivity editor, but specifically inside one element, between parameters.

For more info, you can check the docs.

Randy Ulvenes [SLC] [DevOps Advocate] Selected answer as best 26th April 2023