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  • >> Go to dataminer.services

On failover of agent some services get removed from the existing view and come in main view

Solved200 views17th January 2025
0
Apurva Tandon [DevOps Advocate]1.53K 17th January 2025 0 Comments

We had encountered that when a service which was created by script was under one view
So when we restart the dataminer or do failover it comes to the main view and gets removed from the existing view in one of legs of agent. Do know what is the reason

Apurva Tandon [DevOps Advocate] Selected answer as best 17th January 2025

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Ive Herreman [SLC] [DevOps Enabler]13.50K Posted 17th January 2025 0 Comments

Hi Apurva,

Can you please double-check if the (windows server) time on both the servers from the failover pair is exactly the same?

Also, verify if both servers sync to the same NTP server.

If both conditions above are ok, you might have found a software issue.
In that case, I would suggest contacting Skyline Techsupport.

Apurva Tandon [DevOps Advocate] Selected answer as best 17th January 2025
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