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Object File Cache location can only be set once authenticated

Solved1.00K views24th October 2023bug fixing
0
Ryan Durland51 20th October 2023 0 Comments

I'm running into a lot of issues connecting to a new DataMiner agent. Attempts to connect via DataMiner Cube simply return an error (log files say the connection was refused), but attempting to log in via the web interface returns the error "Failed to setup a connection with the DataMiner Agent: Object File Cache location can only be set once authenticated". I don't understand what this means, so help is greatly appreciated.

It may also be important to note that I am new to DataMiner, and that I've made handfuls of changes in order to get to this point. Notably, my config.asp and config.manual.asp files were missing, so I created blank files with the same names; that may be causing problems, I'd appreciate it if someone could provide me with valid copies or instructions on how to create new ones.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 24th October 2023

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Ryan Durland51 Posted 23rd October 2023 0 Comments

A fresh reinstall fixed the issue. Note that this required I relicense the server.

I would have liked to try and debug it using Wouter's advice, but I had already started the reinstall process when he commented, and have not had the issue since.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 24th October 2023
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