Hi,
Any idea why I have lost my Cloud Connection? It has been working but now I get this error in DM Cloud Admin:
All services are started at all agents, but if I run the ConnectionTester I get errors. I have same errors at all agents.
The error is:
Could it be something related to some firewall that has kicked in or?
Any ideas how I can solve this issue?
// Thomaz
Hi,
From what I can see, the cloud connection itself is still working, however the Cloud Gateways can't reach the DataMiner agents, steps to investigate this can be found here: Investigating dataminer.services connection issues. Typically these issues can be linked to the HTTPS configuration.
The error you see in the connection tester is telling you that the agent on which you ran the test can not reach your other agents internally using port 5100. This will probably be a firewall setting that has not been opened up internally. This warning was possibly always present, but because every DMA in the cluster has a Cloud Gateway it has never impacted your dataminer.services features because every agent could just go through their own Cloud Gateway. This internal communication is used when a cluster has fewer Cloud Gateways, which the other agents wish to share.
Kind regards,
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