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Not showing data at Visio

Solved1.66K views23rd August 2023MS Visio
0
Thomaz Malmberg [DevOps Advocate]264 11th August 2023 2 Comments

Hi,

I have a strange issue with to show parameters data in Visio. I have 2 issues, one is not showing data and the other showing wrong data.

  1. If I use "Define Shape Data" on my Ateme hardware is showing data but not from my PDU hardware. But if I use [param] instead in the shape I can see the data from the PDU. Any idea why I cant see it as I can on my Ateme hardware?. See picture
  2. The data I see on parameter 137 is equal to 1 but in real it is 0.69. Why is it showing 1 and not the real figure?

Thomaz Malmberg [DevOps Advocate] Selected answer as best 23rd August 2023
Toon Casteele [SLC] [DevOps Enabler] commented 16th August 2023

My first impression is that this is a problem with configuration or with the element/protocol.
A more in-depth investigation would need to be done with the .dmimport package taken from an export, the visio file and the protocol file. But for that it’s best to reach out to support here: https://community.dataminer.services/dataminer-devops-support/

Thomaz Malmberg [DevOps Advocate] commented 23rd August 2023

The issue is now solved with help from Skyline support.

I had missed that I need to add in the parameter field :AA after the parameter. 139:AA

2 Answers

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Kevin Mornie [SLC] [DevOps Advocate]45 Posted 23rd August 2023 0 Comments

Hi Thomasz,

The parameter that is showing is a simple parameter which fits your configuration.

However the other parameter you are trying to request is a cell of a table parameter. You'll need to adjust the Parameter shape data and also add the row index.

For your case that would be AA so the Parameter shape data should look like 137:AA

You can also find some extra information at our documentation

Thomaz Malmberg [DevOps Advocate] Selected answer as best 23rd August 2023
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