After completing my Local DMA setup and installation, I am unable to log in using Cube. The test tool is also showing the error: “user is not known.”
I tried logging in with the Administrator credentials as well, but that did not work either.
For my setup, I configured Local DMA using external Apache Cassandra and OpenSearch databases.
I’m wondering if there is any relationship between the Cassandra username and the Cube login credentials, since they are different. This seems unusual to me.
Can anyone help me understand what might be going wrong or how to resolve this issue?
I am attaching the last logs from my SLdataminer.txt and the client test results.
2026/03/27 14:13:18.375|SLDataMiner|8800|24604|CServiceModule::RunFunc|CRU|0|Notified SLWatchDog that the startup has completed.
2026/03/27 14:13:46.801|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
2026/03/27 14:13:51.814|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
2026/03/27 14:15:22.946|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
2026/03/27 14:15:25.849|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
2026/03/27 14:18:29.017|SLDataMiner|8800|28844|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
2026/03/27 14:20:07.097|SLDataMiner|8800|19440|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user is member of an unknown group.(hr = 0x80040277)
I tried with user name and Administrator also. Nothing is working.
