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“Next” attribute not working as expected

Solved681 views19th March 2024next attribute slow device snmp connection
4
Dika Bošnjak [SLC] [DevOps Enabler]117 19th March 2024 2 Comments

Hi Dojo,

I am currently working with a slower SNMP device, so I need to make some delay between polling the parameters, otherwise I get command timeouts.

I tried to use "next" attribute (next attribute | DataMiner Docs) and I specified next="2000", but it seems that it adds delay only after the last parameter in the group (delay before polling the parameter from the group that is polled afterwards). I expected that it will add delay after each parameter (poll one parameter, wait for 2000 ms, then poll the second one...)

Could you please help me? Am I missing some part of the implementation important for this "next" attribute or is this a bug?

Thank you in advance for your assistance and time. 🙂

Dika Bošnjak [SLC] [DevOps Enabler] Selected answer as best 19th March 2024
Robbie Demaegdt [SLC] [DevOps Advocate] commented 19th March 2024

Your implementation and logic are correct according to the documentation.

For the slower device, is it possible to retrieve all the data when having multipleGet=”true” in the group instead of false? as it will only do 1 request instead of 4 to get the data.

Dika Bošnjak [SLC] [DevOps Enabler] commented 19th March 2024

Thank you, Robbie, so it is probably a software bug.
At first, it was implemented with multipleGet=”true” but device cannot handle it. There were even more timeouts with that configuration.

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Laurens Moutton [SLC] [DevOps Enabler]8.73K Posted 19th March 2024 1 Comment

Hi,

That is a software issue. Due to an internal lock, all items are added to the polling queue with the needed delay but are then all processed in one go.

Please create a ticket for this software issue so it can be fixed.

Regards,

Dika Bošnjak [SLC] [DevOps Enabler] Selected answer as best 19th March 2024
Laurens Moutton [SLC] [DevOps Enabler] commented 19th March 2024

A workaround for the current slow device could be to create a group per parameter that needs to be retrieved, this way there will be the spreading of one request per 2 seconds. I know it’s not an ideal solution, but it seems the only possibility at this moment to spread the parameter requests

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