I am using DataMiner Configs on my local machine to switch between setups.
https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Switching_between_DataMiner_configurations.html
I now wanted to make a new setup using DMA sw 10.2.8 Feature release. However the NATS processes do not start up causing the DMA to get stuck at startup. (no error window)
When I switch back to an older config the processes are started up.
What is the correct procedure to get everything working nicely?
These are the steps I take:
- Create new config
- Stop DataMiner
- Make sure SLCloud.xml NATS server links to 127.0.0.1:4222
- Kill all NATS processes via task manager
- Restart DataMiner
Fact is that there is not even a NATS folder under Skyline DataMiner for the new Config.
Can you try stopping the NATS & NAS services before creating a new config?
Mieke, Jens, at the end, would it be possible to update the documentation (https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Switching_between_DataMiner_configurations.html)? That would be much appreciated.
Will do Karel!
I think there must be something wrong with 10.2.8 upgrade. Most likely missing some install component for NAS / NATS.
Note that I am not cloud connected. So I do not have the Cloud Pack installed
When I use DataMiner (10.2.0.0-11517) as start package for my config it does work using the following steps:
- Create config using 10.2.0
- Stop dma after config install is done
- I make sure the SLCloud.xml and DB.xml are configured correctly.
- Execute the SLEndpointTool_Console (as administrator) to uninstall the NAS and NATS service (use the default values)
- Execute the SLEndpointTool_Console (as administrator) to install the NAS and NATS service (use the default values)
- Start dma
After this I choose to upgrade (via cube) to 10.2.8
Hi Miguel,
when I run the SLEndpointTool_Console (as admin) and install NAS (or even NATS) I get an unhandled exception:
Invalid setup. Service NAS exists, but files are missing
Are there any errors in the NATS & NAS logfiles (respectively located in C:/Skyline DataMiner/NATS/nats-streaming-server & C:/Skyline DataMiner/NATS/nats-account-server) when they don’t start?